Protecting your domain’s email reputation from SMTP relay abuse with automatic user suspensions

Last October, we announced a new administrator notification which lets you know when one of your users is abusing the SMTP relay service to send out spam or malicious emails. If you are a super administrator at your domain, then you already receive a list of the users affected, steps to identify why it’s occurring, and how to fix it. After February 6, if we still detect abuse after 24 hours, your user being flagged for abuse will be automatically suspended from sending messages in order to prevent further domain reputation damage. You will be able to re-enable these accounts from the Admin console, but you should first determine the source of the spam.

Your domain’s super administrators will receive an email that looks like this.

Launch Details
Release track:
Launching to both Rapid release and Scheduled release on February 6, 2017

Editions:
Available to all G Suite editions

Rollout pace:
Full rollout (1-3 days for feature visibility)

Impact:
Admins only

Action:
Change management suggested/FYI

More Information
Help Center


Launch release calendar
Launch detail categories
Get these product update alerts by email
Subscribe to the RSS feed of these updates