Wednesday, January 29, 2020

Use a phone for audio in a Hangouts Meet video call

Update
[March 5, 2020]: The rollout of this feature has resumed for Scheduled Release domains. Thank you for your patience. 

[February 19, 2020]: The rollout of this feature has been completed for Rapid Release domains. The rollout for Scheduled Release domains is currently paused while we evaluate performance. We apologize for the delay — we’ll provide an update here when rollout resumes.

What’s changing

You can now use different sources for your audio and video feeds in a Hangouts Meet video call. Specifically, you can use a phone call for audio while still using your computer's camera and web browser for video.

This can be done by dialing into the call directly, or by having Meet call your phone. You can use your phone for audio immediately upon joining, or anytime after joining if you’d like to switch.

Who’s impacted

Admins and end users

Why you’d use it

You can use your phone for audio on Hangouts Meet calls to ensure you have consistent and reliable audio quality, even if your network connection is poor, or if your computer’s microphone and speaker aren’t working. You’ll still be able to share and see video and presentations in the meeting.

Additional details

Please note that the Meet dial-out option is currently only available in the US and Canada.

Getting started

Admins: This feature will be ON by default if dial-in functionality is enabled. If you’d like to disable the dial-in functionality for Meet meetings, it can be done at the domain, OU, or group level. To disable this feature, in the Admin console go to Apps > G Suite > Settings for Google Hangouts > Meet settings and disable the setting “Provide a phone number and PIN for each video meeting.”

Visit the Help Center to learn more about turning dial in/out on or off for your organization.

End users: This feature will be ON by default for all calls with dial-in/out enabled. Visit the Help Center to learn more about using a phone for audio in a video meeting.

Rollout pace



Availability


  • Available to all G Suite customers

Resources