Tuesday, February 2, 2021

Check your video and peripheral device quality before joining a Google Meet call

What’s changing

We’re making it possible to quickly preview how you’ll appear to others before entering a Google Meet video call. You can use this new functionality to confirm that peripheral devices are properly configured and correctly connected, to check that your network connectivity is good, and to understand the impact of noise cancellation on your audio (if it's available to your account).

When a problem is detected, you’ll see a warning and tips for troubleshooting common issues, like granting your browser permission to use the microphone or camera.

Who’s impacted

End users

Why it’s important

With this new feature, you can enter meetings confident that your technology is working and that you’ll appear the way you want to to others.

For example, you can catch issues like:
  • An unintentionally muted microphone
  • A secondary display monitor with a missing headphone or speaker connection
  • Other audio issues, such as poor sound quality, audio that’s too loud, or your microphone amplifying background noises

In addition, you can make adjustments to lighting and positioning, helping you avoid dark or grainy video quality.

Getting started

  • Admins: There is no admin control for this feature.
  • End users: There is no end user setting for this feature. On the screen before joining a meeting, click the "Check your audio and video" button. 


This will open the “green room,” where you can preview your audio and video. Visit the Help Center to learn more about previewing how you look and sound before a video call and troubleshooting performance in Google Meet.



Rollout pace


Availability 

  • Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers 

Resources