Thursday, February 18, 2021

More notifications added to the alert center in Google Workspace

What’s changing 

We’re adding new alerts to the alert center. Specifically, you can now see alerts for: 
  • Reporting rules (formerly known as custom audit log alerts) 
  • Eleven other new alerts related to changes to app settings and user accounts (formerly known as predefined admin alerts, see more details below) 
Within the alert center, you can view important details about specific alerts, including a summary of the alert, date and time of the event, event description, and name of the related audit log. You can also click to search in audit logs to view more details about the event that triggered the alert. 


Who’s impacted 

Admins only 


Why it’s important 

You can use the alert center to view notifications about potential issues within your domain and take action (like end-user education or updates to existing policies or settings) to resolve the issues and protect your organization from security threats. You can also use the alert center API to export alerts into existing systems, such as a Security Information and Event Management system (SIEM) or ticketing platform. 


We previously moved management of both the reporting rules (formerly known as custom alerts) and other alerts (formerly known as predefined admin alerts) to the security rules section of the Admin console. This provided a more consolidated view of rules and alerts and made it easier to manage alerts from a single location. By bringing notifications from those alerts to the alert center, we are creating a more complete and centralized location to view important notifications and potential security threats to your organization. We hope this provides a more comprehensive view of relevant alerts and helps you better understand and manage your organization. 



Additional details 

Reporting rules now in the alert center 
Reporting rules are custom rules that allow you to create custom alerts based on your organization’s audit logs. Previously, you could only get email notifications when these rules were triggered. With this launch, you can see these events in the alert center. 

For reporting rules that are already set up, admins will need to opt in manually to turn on alert center notifications for each rule. For newly set up reporting rules, the alert center notifications will be on by default, but admins can turn this off during or after rule setup. 

New 'Send to alert center' option when creating or editing a reporting rule



Eleven alerts for user and app setting changes now in the alert center 
You can now choose to see notifications for the 11 alerts listed below. The alert center notifications for these will be off by default, and admins can choose to turn them on. 
  • Calendar settings changed 
  • Drive settings changed 
  • Email settings changed 
  • Mobile settings changed 
  • New user added 
  • Suspended user made active 
  • User deleted 
  • User granted Admin privilege 
  • User suspended (Administrator email alert) 
  • User’s Admin privilege revoked 
  • User’s password changed 
Examples of new alerts now available in the alert center


Getting started 

  • Admins: 
    • Reporting rules: For alerts that are already set up, notifications will be off by default. For alerts that are newly set up, notifications will be on by default. Admins can turn alert center notifications on or off while creating or editing a rule. Visit our Help Center to learn how to create and view reporting rules and set up alerts
    • User and app settings changes: Alerts are off by default, but can be turned on for each alert individually. Visit our Help Center to learn or view and manage alerts in the alert center
  • End users: No end user impact 

Rollout pace 

Availability 

  • Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Enterprise Plus, Education Fundamentals, and Education Plus, as well as G Suite Basic, Business, and Nonprofits customers 

Resources