Wednesday, June 23, 2021

Launching a new online community for Google Workspace admins

What’s changing 

We’re launching a new community for Google Workspace admins. The new Google Cloud Community will replace the old Cloud Connect Community (CCC). Alongside all the communities you used on the CCC, you’ll also be able to use it to participate in: 
  • Workspace Discussion Forums: Join peer-to-peer discussions with other Workspace experts 
  • Ideation and UX Research: Help drive product enhancements by contributing feature ideas and finding research participation opportunities
  • Community Events: Virtual and in-person meetups and events which will enable you to engage directly with Product Managers and experts 
  • Community Blogs: Read and react to thought leadership and technical content from Google Cloud teams and customers. 
See below for instructions on how to migrate your existing profile, and set up notifications for the communities you want to follow. 


Who’s impacted 

Admins 


Why it’s important 

Specifically compared to the old Cloud Connect Community, we hope you’ll notice 
  • Improved navigation and user experience which makes it easier to find and consume content 
  • Improved communities, including feature ideas, which makes it easier to contribute to the discussion 
  • More content, including community blogs & events 
  • Rich user profiles to learn more about fellow Google Workspace admins 


Getting started 

  • Admins: To sign up for a new Google Cloud Community account, go to googlecloudcommunity.com and click on Workspace for Admins Community link. You can use Single Sign-On (SSO) with your Google Workspace credentials. 
    • As part of the transition process, you can migrate your user profile, access to private areas (like Feature Ideas) and your feature ideas posted after July 15, 2020 from the original Community to the new site. To migrate your profile: 
      1. Go googlecloudcommunity.com and click Login to Ask A Question. Follow the instructions on the next page. 
      2. Add no-reply@googlecloudcommunity.com to your list of approved senders 
      3. If you have trouble claiming your migrated account, please contact gc-customer-community@google.com 
  • End Users: No end user impact 

Additional details 

Set up notifications in the new CCC Note that notifications are not on by default in the new CCC, even if you had them on in the old platform. To re-establish community notifications, after you migrate your profile: 
  1. Go to the area of the community you want to get notifications from. 
  2. Optionally, you can also filter for a specific label such as ‘Drive’ or ‘Google Meet’ (depending on which area of the community you’re in)
  3. Click Topic Options at the top right on the page, then click Subscribe. 
  4. You’ll then get email notifications when there’s new activity in the topic or label


Resources