Monday, October 18, 2021

Integrate Google Chat with a 3rd-party archiving solution

What’s changing 

You can now send an email archive of Google Chat messages to a 3rd party archiving solution. 

For users that have archiving of Chat messages enabled, the 3rd party archiving solution will be able to receive email archives containing 1:1 conversations and conversations in rooms and groups. Content within the Chat message is also archived, such as reactions, Drive links, and file attachments. 

Who’s impacted

Admins and developers

Why it’s important

If you’re required to archive Chat messages for compliance purposes, or are already using a 3rd party archiving solution, you’ll now be able to integrate Google Chat with these 3rd-party partners. 

Getting started 

Turning on third party archiving setting



End users: 

  • There is no end user setting for this feature. 

Rollout pace 

  • This feature is available now for all users.

Availability 

  • Available to Google Workspace Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Plus customers 
  • Not available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Frontline, and Nonprofits, as well as G Suite Basic and Business customers 

Resources