What’s changing
Admins can now use the Meet quality tool to view inbound and outbound bandwidth information—both used and available—for their users. Surfacing this information helps admins visualize participants bandwidth compared to the quality of a call, making it easier for them to determine where a bandwidth bottleneck could be causing low quality.
Admins can use the graphs to view sent and received bandwidth, used bandwidth, and the bandwidth availability over time.
Hovering over a data point surfaces numerical readouts and exact timestamps.
Who’s impacted
Admins
Why it’s important
Knowing which bitrates are available or being used for specific endpoints is critical data when performing troubleshooting or working to improve call quality in your domain. Previously, this data was only available as an average across entire calls, which can make it difficult to narrow down problems during specific points in time.
We hope by surfacing this detailed information, Admins can easily troubleshoot or improve call quality for their users.
Getting started
- Admins: This feature will be available by default. From the Admin console, navigate to Apps > Google Workspace > Google Meet > Meet quality tool. Alternatively, you can search for a meeting code, organizer, or participant from the search bar to access the Meet quality tool. Visit the Help Center to learn more about tracking meeting quality and statistics.
- End users: There is no end user impact.
Rollout pace
- This feature is currently available
Availability
- Available to all Google Workspace customers, as well as legacy G Suite Basic and Business customers
Resources
Roadmap
- This feature was listed as an upcoming release.