Built-in Webex interoperability on Google Meet hardware expanded to devices with remote control

In December 2022, we began supporting built-in Webex interoperability on Google Meet hardware devices. When it originally launched, this feature required a Meet hardware device with either a connected touch controller or built-in touchscreen. With this latest update, we've added Webex interoperability support for Google Meet hardware devices that use only a remote control. 

Built-in Webex interoperability will now be available across all supported Google Meet hardware devices that have not yet reached their auto-update expiration date. 

Admins and end users 

We hope this update makes it even easier for Google Workspace customers and their users to connect and collaborate with people outside the Google Meet ecosystem. 

There is no additional cost associated with this new built-in Webex interoperability feature on supported devices. 

Please note that core video conferencing features are supported. Some advanced features, such as polls, breakout rooms, and dual-screen support, may not be available when using Meet hardware to join Webex calls. 

For interoperability needs beyond Cisco Webex, we recommend Pexip. Pexip enables users to join Meet calls from a range of third-party video conferencing hardware, including older devices that may not support built-in interoperability. Use this Help Center article to learn more about Pexip.