Thursday, January 19, 2023

New built-in interoperability between Google Meet and Zoom

What’s changing

As previously announced in October, we’re introducing video conferencing device interoperability for Google Meet with Zoom, which will allow you to:

  • Join Zoom Meetings from Google Meet hardware devices
  • Join Google Meet meetings from Zoom Rooms

Please note that Zoom interoperability supports core video conferencing features. Some advanced features, such as polls, wired present, and dual-screen support may not be available when using Meet hardware to join Zoom Meetings and vice versa. 



Left: Zoom Meetings on Google Meet hardware. Right: Google Meet on Zoom Rooms


We hope this latest update makes it even easier for our customers and their users to connect and collaborate with people outside of the Google Meet ecosystem. 


Additional details

There is no additional cost associated with using this new built-in interoperability feature on supported devices.


Scheduled join and join via meeting code will be supported, as will the ability to configure no-knock joining (lobby bypass) in either direction. 


Similar built-in interoperability is already available between Google Meet and Cisco Webex on each platform’s respective devices. And Pexip continues to enable joining Meet meetings from the widest range of third-party video conferencing hardware, including older devices that may not support built-in interoperability. Use this Help Center article to learn more about Pexip. 


Getting started


Zoom interop on Google Meet hardware

    • To configure no-knock join for Zoom Meetings from Meet hardware, generate a token in the Zoom Admin at Account Management > Account Settings > Meeting > Allow my organization's 3rd party conference room systems to join my Zoom meetings as an authorized user and paste it in the Google Workspace Admin at Devices > Google Meet hardware > Settings > Service settings > Built-in interoperability direct access.

  • End users: When enabled by your admin, you can join a Zoom meeting from a Google Meet hardware device by: 
    • Joining an ad-hoc meeting by tapping "Join or start a meeting" on your touch controller and selecting Zoom from the dropdown options. 
    • Joining a scheduled meeting by adding a room to an event with Zoom meeting details.  
      • Note: Calendar events that originate outside of Google Calendar must be duplicated and populated with room details manually, or have their Zoom join details copy and pasted into the description field of a new Calendar event.
  • Visit the Help Center to learn more about Google Meet interoperability.
Meet interop on Zoom Rooms

  • Admins: Meet interop on Zoom Rooms will be off by default and can be enabled from the Zoom Admin at Room Management > Zoom Rooms > Meeting > Support Google Meet web client meeting on Zoom Rooms.  For more information, visit the Zoom Support page.

  • To configure no-knock join for Meet meetings from Zoom Rooms, generate a token in the Workspace Admin console at Apps > Google Workspace > Settings for Google Meet > Interoperability tokens and paste it in the Zoom Admin in the Google Meet Interop Token field located at Room Management > Zoom Rooms > Support Google Meet web client meeting on Zoom Rooms. 

  • End users: When enabled by your admin, you can join a Meet meeting from a Zoom Room by:
    • Joining an ad-hoc meeting from your Zoom Room Controller by entering a Google Meet meeting code
    • Joining a scheduled meeting by adding a room to an event with Google Meet details
    • Visit the Zoom Support page for more information.


Rollout pace

Zoom interop on Meet hardware

Admin Setting

End User Availability (on Devices)

Meet interop on Zoom Rooms


Availability


  • Zoom interop on Google Meet hardware is available to all Google Workspace customers, as well as G Suite Basic and Business customers with Google Meet hardware.  All currently supported Google Meet hardware devices that have not yet reached their auto-update expiration date will receive the feature.

  • Meet interop on Zoom Rooms is available to all Zoom Rooms customers on a supported Zoom Rooms device or appliance.  Note that your device may not fully support the feature until its manufacturer has pushed the latest Zoom Rooms software update to its devices.

  • Please refer to the Zoom Support page to see the most up-to-date list on supported devices and platforms.

Resources