Thursday, May 4, 2023

Quote a previous message in Google Chat

What’s changing

Oftentimes Google Chat conversations cover a wide variety of topics in a short period of time, causing you to potentially lose the context of a Chat sent earlier in the message stream. 


To improve your web and mobile Chat experience in scenarios such as this, we’re introducing a feature that allows you to quote a previous message when sending a reply in a direct message, group message, or space (if configured with in-line threading). 
Quote a previous message in Google Chat

Who’s impacted 

End users 

Why you’d use it 

This feature helps provide context to a message response by allowing you to directly reference a previous message. People may use message quoting when they want their response to show up in the main message stream, compared to in-line threading, where message responses are shown in a separate thread. 

Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: When you quote a message, the quote itself is a link that returns to the original message that was quoted. Visit the Help Center to learn more about quoting a message in your reply

Rollout pace 

Availability 

  • Available to all Google Workspace customers, as well as legacy G Suite Basic and Business customers 
  • Available to users with personal Google Accounts 

Resources