Tuesday, September 26, 2023

Create, modify, and insert email templates within Groups messages

What’s changing 

When you’re using Groups to send messages, you can save a composed message as a template to reuse in the future. 

Directly in Groups, you can create and save messages as a template. Templates can also be deleted.


Who’s impacted 

End users 


Why you’d use it 

We know users rely heavily on sending messages from Groups, and often these messages closely resemble one another with only specific information requiring updates. Now, instead of typing the same message from scratch, you can compose and save your reply as a template, saving you time and accelerating your workflows. Some examples include: 
  • Saving time on a new lead introduction by filling in only critical details, such as the recipient name and one sentence pitch.
  • As a teacher, create a template to quickly share daily homework assignments day after day.
  • When sending project updates, use a template to avoid the trouble of creating status reports from scratch.

Getting started 

  • Admins: There is no admin control for this feature.
  • End users: Visit the Help Center to learn more about using email templates in Groups. Note that templates are specific to individual users and are not shared across other Group owners, managers, or members. 

Rollout pace 


Availability 

  • Available to all Google Workspace customers and users with personal Google Accounts 

Resources