Wednesday, December 6, 2023

Manage conversations by muting notifications in Google Chat

What’s changing

We’re introducing a new mute/unmute option in Google Chat to assist you in prioritizing and managing your messages. This is the latest feature within the recently announced enhanced Chat experience that helps you increase concentration, eliminate distractions and ultimately focus on the most important conversations. 

Muted conversations will not send push notifications, will not appear in home, and will also be visually deprioritized by being moved to the bottom of each conversation section. Notification badges will still apply to muted conversations when there are new @ mentions for you or everyone in the conversation. 
muting in chat


Who’s impacted 

End users 


Why you’d use it 

This update is particularly useful for those who feel overwhelmed by numerous, highly active conversations as they now have an option to tune out the extra noise, protect their time for heads-down individual work and focus on the most important communication. 


Additional details 

Unmuting a conversation undoes the visual deprioritization applied to the conversation and the notification settings prior to muting will re-apply to the communication. 


Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: 
    • To mute a notification: 
      • Click on the three dot menu in the left hand panel of any conversation 
      • Select mute option 
      • Alternatively open the notification setting of any conversation and check the mute option 
    • To unmute a conversation: 
      • Click on the three dot menu in the left hand panel of any conversation 
      • Select unmute option 
      • Alternatively open the notification setting of any conversation and uncheck the mute option 
    • Visit the Help Center to learn more about muting conversations in Google Chat. 

Rollout pace 

Web: 
Mobile: 

Availability 

  • Available to all Google Workspace customers and users with personal Google Accounts 

Resources