What’s changing Earlier this year, we introduced cloud-encrypted 1:1 video calls between users in the same domain using the Meet mobile app. In the coming weeks, users from outside of your domain will be able to initiate 1:1 video calls with your users and vice versa. Admins will be able to pre-configure this functionality as on or off for their users with a new admin control. The timeline for this update is as follows:
Admin control for restricting external calls placed directly to a user via their email: Admins will begin seeing the new control beginning today. End user availability: The external calling feature will begin rolling out to end users beginning in April.
Who’s impacted Admins and end users
Why it matters 1:1 cloud-encrypted video calling in the Meet mobile app makes it easier to connect with others by significantly reducing the need to create meeting links ahead of time. We’re expanding these 1:1 cloud-encrypted calls to allow users outside of your domain to initiate 1:1 calls, making it easier to connect with your external partners and stakeholders. However, to ensure external contact is appropriate, admins can turn this functionality on or off for their users.
Getting started By default, users can receive calls only from contacts and other users in the organization. You can use the new admin switch to enable calls from outside your domain at the OU level. Visit the Help Center to learn more about restricting who can call users in your organization with Google Meet . Note: This setting affects only Google Meet calling, not legacy services (formerly known as Duo) or calling in Google Chat. This also does not affect the ability to join meetings. Visit the Help Center to learn more about turning Meet legacy calling on or off for your users. Note that If you have legacy calling enabled for your users , they will have access to features previously found in Duo (group calls, messages, moments, family mode, etc.) if they have not upgraded to the new Meet app. End users: Rollout pace Admin control End user availability
Availability Available to all Google Workspace customers
