Monday, March 18, 2024

The current appointment slots feature in Google Calendar will be replaced by appointment schedules in July 2024

What’s changing

Currently, we offer two tools with similar functionality for users in Google Calendar: appointment slots and appointment schedules. In the last several years, appointment schedules have become the more advanced tool, offering a smoother booking experience and more powerful features. 


To create a cohesive user experience in Calendar, as of July 18, 2024, the appointment slots feature will be replaced by appointment schedules. 


Between now and July 18, 2024, we encourage users to explore and familiarize themselves with appointment schedules. All existing appointment slots will remain active until July 18, 2024, however we recommend creating new appointments using appointment schedules moving forward. Starting on July 18, 2024, the appointment slots booking pages will no longer be available, and all new appointments will need to be booked through appointment schedules. Visit this comprehensive Help Center resource for detailed information about appointment schedules. 

Who’s impacted 

Admins and end users 


Why it matters ​​

The current appointment slots feature in Google Calendar will be replaced by appointment schedules, a feature-rich appointment booking system that offers a smoother booking experience and more powerful features. 


Additional details

In conjunction with this transition, Google Workspace Business Starter customers now have access to appointment scheduling, allowing each user to create one booking page. 


The ability to create multiple schedules, and use additional premium features are available to the following editions: Google Workspace Individual, Business Standard and Plus, Enterprise Standard and Plus, Education Fundamentals, Education Standard, Education Plus, the Teaching and Learning Upgrade, Nonprofits and Google One Premium. 



Getting started 

  • Admins: 
    • We have shared the current usage of appointment slots for each organization with admins. Refer to this Help Center resource to ensure that your admin email address is set correctly to receive notifications.
      • Communication was sent to admins of domains where users have used appointment slots over the last 90 days.
      • If you do not receive a reminder by April 29, 2024, it means users in your domain aren’t actively using appointment slots.
    • We strongly encourage you to review the usage in your organization and help users transition to appointment schedules. Existing appointment slots will not be automatically migrated, so users need to recreate their setup with appointment schedules.
  • End users: Visit the Help Center to learn more about creating an appointment schedule and customizing your appointment availability. Users that are organizers or editors of appointment slots will soon see in-product banners guiding them to transition to use appointment schedules. 

Rollout pace 

  • Extended rollout (potentially longer than 15 days for feature visibility) beginning July 18, 2024 

Availability 

  • Appointment schedules are available to Google Workspace Business Starter, Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Standard, Education Plus, the Teaching and Learning Upgrade, Nonprofits, Google Workspace Individual customers and Google One Premium users 

Resources