What’s changing
In 2017, we introduced Smart Reply in Gmail, a feature that utilizes machine learning to suggest three quick responses to emails based on the email's content. Thanks to this feature, users have saved time, especially when on the go, by easily responding to emails with minimal effort.
However, we realize there are scenarios in which users would like to respond with more than a simple “Sounds good to me!” or a “Yes, I’m working on it”. As a result, we’re excited to announce a new Gemini in Gmail feature, contextual Smart Replies, that will offer more detailed responses to fully capture the intent of your message.
After initiating an email reply, users will see a few response options at the bottom of their screen that take the full content of the email thread into consideration. Hover over each response to get a quick preview of the text, select the one that feels right for the situation, and edit it as you see fit or send the response immediately.
Who’s impacted
End users
Why it’s important
The contextual Smart Reply feature saves time and makes inbox management easier.
Getting started
- Admins: There is no admin control for this feature.
- End users: Make sure “Smart features and personalization” is enabled in Gmail to access this feature. Visit the Help Center to learn more about smart features & controls and contextual Smart Reply in Gmail.
Rollout pace
Android, iOS, and web:
- Rapid Release and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on September 26, 2024
Availability
Available for Google Workspace customers with these add-ons:
- Gemini Business, Enterprise, Education, Education Premium
- Google One AI Premium