novembro 23, 2020
View richer information about coworkers directly within the Gmail side panel
What’s changing
You can now find additional information about people within your organization, your Contacts, and people who email you in the Gmail side panel. This includes:
- Contact information, such as phone number and email address,
- Team and manager,
- Office and desk location,
- Whether you’ve received email from them before, and more.
Additional information will appear in the Gmail side panel.
You can also add people to your contacts and send them an email or message.
Who’s impacted
Admins and end users
Why you’d use it
This feature expands upon information you can already view when hovering over a person’s name in Gmail. In the side panel, you can learn more about who the person you’re collaborating with is, what team they’re on, and whether you’ve interacted with them before. We hope this feature makes collaboration and connecting with key stakeholders easier.
Additional details
To maximize this feature, it’s helpful to have user data fully populated across Google Workspace apps. Workspace admins can populate this data in a few locations:
- The “Users” section of the Admin console
- Google Cloud Directory Sync
- Admin SDK
Getting started
- Admins: There is no admin control for this feature. Visit the Help Center to learn more about adding information to a user’s Directory profile.
- End users: There is no end user setting for this feature. Click “More info” while hovering over a user’s information card, or select the Contacts icon in the side panel. Visit the Help Center to learn more about using Google products side by side.
Rollout pace
- Rapid Release and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on November 23, 2020
Availability
- Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits
- Available to users with personal Google Accounts
Resources
- Google Workspace Admin Help: Add information to a user’s Directory profile
- Google Workspace Admin Help: About Google Cloud Directory Sync
- Google Workspace Admin SDK: Directory API
- Gmail Help: Use Google products side by side
- Workspace Updates: See people’s profile information in new cards in Workspace apps