Friday, March 25, 2022

Create externally friendly booking pages with appointment scheduling in Google Calendar

What’s changing 

In addition to appointment slots in Google Calendar, we’re introducing appointment scheduling for selected Google Workspace editions. Introduced first for Google Workspace Individual users in June 2021, the appointment scheduling feature allows users to share their availability via a booking page, which can be used by external stakeholders, clients, and partners to schedule time.




See below for more information and availability. 


Who’s impacted 

End users 


Why you’d use it 

The existing appointment slot feature in Google Calendar is helpful for internal use cases, specifically if you don't know who needs to meet with you, but you want to make yourself available. For example, professors can invite their students to office hours each week or HR professionals can share availability for benefits Q&A sessions. 


The new appointment scheduling feature is suited for external use cases, allowing external users, including those without a Google account, to schedule meetings. Additionally, with automatic conflict detection with existing Calendar events, this feature helps reduce time spent finding and rescheduling appointments. 


We hope these scheduling options give users the flexibility to share their availability the way that works best for their particular needs.


Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: 
    • If you have used appointment slots before, you can enable appointment scheduling in your Calendar settings. 
    • For all other users, appointment scheduling will be ON by default. Visit the Help Center to learn more about using appointment slots and appointment scheduling
Setting up appointment scheduling in Google Calendar.


Rollout pace 


Availability 

  • Available to Google Workspace Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Standard, Education Plus, the Teaching and Learning Upgrade, and Nonprofits customers 
  • Not available to Google Workspace Essentials, Business Starter, Frontline, as well as legacy G Suite Basic and Business customers 

Resources