What’s changing

Earlier this year, we announced that we’re including the best of Google AI directly into Workspace Business and Enterprise plans without the need to purchase a separate Gemini add-on. In addition, we recently introduced Google Meet and Google Chat AI-powered features to Business and Enterprise editions, and today were excited to add contextual Smart Replies to the list of available features. 

If you’re short on time or need help finding the right words, Gemini can analyze the context of an email and offer more detailed responses to fully capture the intent of your message. After initiating an email reply, users will see a few response options at the bottom of their screen that take the full content of the email thread into consideration. Hover over each response to get a quick preview of the text, select the one that feels right for the situation, and edit it as you see fit or send the response immediately. 

Contextual Smart Replies now available for Google Workspace Business and Enterprise editions



Who’s impacted 

End users 


Why you’d use it 

The contextual Smart Reply feature saves time and makes replying to emails more efficient. 

Getting started 


Rollout pace 


Availability 

Available for Google Workspace: 
  • Business Starter, Standard, and Plus 
  • Enterprise Starter, Standard, and Plus 
These features are already available to Gemini for Workspace add-on customers. Note that as of January 15, 2025, Gemini Business, Gemini Enterprise, AI Meetings & Messaging, and AI Security add-ons are no longer available for purchase. Please refer to this announcement for more details.

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