Google Workspace Updates: 2020

Customize text style and appearance in Google Sites

2020년 12월 1일 화요일

Quick launch summary You can now adjust text size, color, font, spacing, and more while typing in a text box in Google Sites. This significantly expands control over how individual words, paragraphs, pages, and sections look. We hope this will help you make your site look and feel just the way you want it to.
In 2021, we will add the ability to create themes, which will allow you to easily set fonts, colors, and styles across your whole site. We'll announce on the Google Workspace Updates blog when that's available.

Getting started

Admins: There is no admin control for this feature.
End users: This feature will become available automatically. Visit the Help Center to learn more about how to change how your site looks.

Rollout pace

Rapid Release domains: Gradual rollout (up to 15 days for feature visibility) starting on December 1, 2020
Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on January 5, 2021

Availability

Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers

Resources

Google Help: Change how your site looks

New comment interface for Google Drive, Docs, Sheets, and Slides rolling out to more devices

2020년 12월 1일 화요일

Quick Summary We’re updating the user interface for comments and action items in the Google Drive, Docs, Sheets, and Slides apps for iOS. These improvements include:

Larger, clearer interface to make it easier to see comments and their context in a document.
Shortcuts and gestures to help you quickly scroll through and respond to multiple comments.
Quick access button to reply, “@” mention someone, and assign action items.

These updates were previously made available on the Docs, Sheets, and Slides Android apps; they’re now rolling out to the Drive Android app and the Docs, Sheets, and Slides iOS apps.

They’ll be made available on the Drive iOS app in the future. See below for more details on the rollout.

Getting started

Admins: There is no admin control for this feature.
End users: This feature will be automatically available. To get started, tap on a comment when using the Docs, Sheets, or Slides app on an iOS device. Visit the Help Center to learn more about using comments and action items on iOS devices.

Rollout pace Docs, Sheets, and Slides on iOS

Rapid and Scheduled Release domains: This feature is available with the latest version of the Docs, Sheets, and Slides iOS apps.

Drive Android app

Rapid and Scheduled Release domains: This feature is available with the latest version of the Drive Android app.

Drive iOS app

Stay tuned to the Workspace Updates blog for information on when this will launch to iOS devices.

Availability

Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers

Resources

Google Help: Use comments & action items

Improvements to PDFs imported to Google Docs

2020년 11월 30일 월요일

Quick launch summary We’re making a range of updates that will make PDFs converted into Google Docs better. Specifically, you may notice improvements in:

Image imports, including the image itself and text wrapping related to images.
Text styles and formatting, such as importing underline and strikethrough, background color, and more fonts.
Layout conversion, including support for multi-column layouts, custom page sizes, tables with borders, and improved content ordering.

Importing PDFs into Google Docs now supports more formatting options.
Getting started

Rollout pace

Rapid and Scheduled Release domains: Full rollout (1–3 days for feature visibility) starting on November 30, 2020

Availability

Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers

Resources

Google Help: Convert PDF and photo files to text

Changes to Google Chat group conversations and classic Hangouts coming December 3, 2020

2020년 11월 30일 월요일

What’s changingStarting December 3, 2020, we’ll make three changes to how group conversations work in Google Chat:

Add and change members. You’ll be able to add and change members of new group conversations.
Different Google Vault retention policy. If you have a Vault retention policy set, the updated group conversations will respect a different retention policy.
Compatibility with classic Hangouts. Group conversations in Hangouts will begin to appear in Google Chat over the coming weeks.

See below for more information on each of these updates.
Who’s impactedAdmins and end users
Why you’d use itAs we announced earlier this year, starting in the first half of 2021, everyone can begin upgrading from Hangouts to Chat. To ensure a smooth transition, we will help automatically migrate your Hangouts conversations and saved history. These changes further ensure compatibility between classic Hangouts and Chat to make migrating your users as seamless as possible.
Additional detailsUpdated group conversationsWhen a new member is added to a group conversation, all members will see a message announcing the new member. The new member will be able to see the entire conversation, even messages sent before they entered, allowing them to catch up easily.

If you have a group conversation created before December 3, you can easily create an updated conversation with the same people using the “Start a new chat” option in the conversation settings menu.

History and retention settingsWhile end users can toggle history on and off at the conversation level, admins can control whether to keep chat history for users in their organization. They can set the default and also let users change their history setting for each conversation.
Note that these updated group conversations will also respect a different retention policy in Vault. If you set custom Chat retention rules in Google Vault, the scope of coverage will change. Rules set for “All Chat Spaces” (previously known as “All Rooms”) will apply to existing chat rooms, plus updated group messages and group messages that synchronize between Chat and Hangouts. Visit the Help Center for more details.
Compatibility with classic HangoutsGroup conversations in Hangouts—beginning with conversations, followed by message history—will begin to appear in Google Chat over the coming weeks. This will allow your users to move from Hangouts to Chat without losing context. In addition, 1:1 messages, updated group conversations, and unthreaded rooms from Chat will begin to appear in Hangouts (Note: this change will only be available for users with Hangouts enabled).Getting started

Admins: We recommend you review your existing retention rules and evaluate if you need to change them to retain only the message data you want. You can also visit the Help Center to learn more about turning history in Chat on or off for your organization.
End users: Membership in these updated group conversations will be editable by default starting December 3, 2020.

Rollout paceUpdated group conversations

Rapid Release and Scheduled Release domains: Gradual (up to 15 days for feature visibility) starting on December 3, 2020

Compatibility with classic Hangouts

Rapid Release and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on December 3, 2020

Availability

Available to Google Workspace Business Starter, Business Standard, Business Plus, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers
Not available to Google Workspace Essentials and Enterprise Essentials customers

Resources

Google Workspace Admin Help: Turn chat history on or off for users
Google Workspace Admin Help: Action required: Upcoming changes to how Vault handles group chats
Google Workspace Admin Help: Choose a chat service for your organization
Google Help: Retain messages in Google Chat and classic Hangouts with Vault
The Keyword: The latest on Google Hangouts and the upgrade to Google Chat

Improving Google Meet attendance reports and making them available to more customers

2020년 11월 24일 화요일

Quick launch summary We previously launched Google Meet attendance reports for education meetings. We’re now making several enhancements to provide more access, control, and visibility into meetings and live stream reports. Specifically, we’re adding:

Live streaming viewership data. Attendance reports will now include data on live streaming viewers in a separate tab. Live stream data will include total viewer count and viewers over the course of the live stream.
Admin control over attendance tracking. Admins can choose whether an organizational unit can use the attendance tracking feature or not.
New settings to control report creation. Meeting organizers who are not in Education domains can choose whether a report is created for the meeting via in-meeting settings or from the Calendar event before the meeting starts. Meeting organizers at Education domains will continue to automatically receive attendance reports for meetings with five or more participants.
In-call viewer count for live stream events. Live stream hosts and meeting attendees (not live stream viewers) will now see a count of the total number of live stream participants when joining via Meet from a desktop or computer.
Attendance reports for more customers. We are making attendance reports available to Google Workspace Essentials, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus customers. Previously, they were only available to Enterprise for Education customers.

Getting started

Admins:

Attendance and live stream reports will be available by default for your users, but you can make them unavailable to your domain or specific OUs and groups. Visit the Help Center to learn more about managing attendance reports for your organization.
In-call viewer count for live streams will be ON by default and can’t be turned off. Visit our Help Center to learn more about live streaming a video meeting.

End users:

Users in Enterprise for Education domains: Meeting organizers will continue to receive reports automatically for meetings with five or more participants.
Users in other domains: Attendance reports will be OFF by default, but meeting organizers can turn them ON for any meeting using the meeting settings during the call or the calendar event before the call. Visit the Help Center to learn more about how to turn attendance reports on or off in Google Meet.
All users: In-call viewer count for live streams will be ON by default and can’t be turned off. Visit our Help Center to learn more about live streaming a video meeting.

Example of a live stream attendance report

Live stream viewer count is shown in the top left corner of the screen
Rollout pace Live streaming data in reports:

Rapid and Scheduled Release domains: Full rollout (1–3 days for feature visibility) starting on November 24, 2020

Settings to control report creation (non-Education organizations only):

Rapid and Scheduled Release domains: Full rollout (1–3 days for feature visibility)

In-call viewer count for live streams:

Rapid and Scheduled Release domains: Full rollout (1–3 days for feature visibility) starting on November 24, 2020

Availability

Available to Google Workspace Essentials, Business Plus, Enterprise Essentials, Enterprise Standard and Enterprise Plus, as well as G Suite Enterprise for Education customers
Not available to Google Workspace Business Starter, Business Standard, as well as G Suite Basic, Business, Education, and Nonprofits customers

Resources

Roadmap

This feature was listed as an upcoming release.

Office editing on iOS brings Google Workspace collaboration to Microsoft Office files

2020년 11월 24일 화요일

Quick launch summary We’re making Office editing available on iOS. This feature brings the collaborative and assistive features of Google Workspace to your Microsoft Office files when you’re using your iOS device. Already available on the web and Android, it:

Allows you to edit, comment, and collaborate on Microsoft Office files using Google Docs’, Sheets’, and Slides’ powerful real-time collaboration tools.
Improves sharing options, improves sharing controls, and reduces the need to download and email file attachments.
Streamlines workflows by reducing the need to convert file types.

Office editing will replace Quickoffice (sometimes known as Office Compatibility Mode), which has more limited functionality and collaboration capabilities. See more about Office editing in our announcement for the feature on the web.
Getting started

Rollout pace

This feature is available now for all users.

Availability

Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers
Available to users with personal Google Accounts

Resources

Make specific applications exempt from session length policy

2020년 11월 23일 월요일

What’s changing Last year, we launched an open beta that enabled Cloud Identity admins to configure a session length (a.k.a. “reauth”) for Google Console and Cloud SDK. Now, we’re enhancing session length controls by allowing you to exempt specific applications from the reauth policy. We hope this will make it easier to roll out this feature in your domain.

Who’s impacted Admins

Why you’d use it The Google Cloud session control feature applies a session length to Google’s own GCP admin tools, as well as customer-owned and third-party applications that use the cloud-platform scope. When the configured session length expires, the application will require the user to reauthenticate to continue operating, analogous to what would happen if an admin revoked the refresh tokens for that application. The reauthentication requirement can help reduce unauthorized access to sensitive data.
We heard your feedback that there are some scenarios that make it difficult to roll this out. For example, some applications do not gracefully handle the reauth scenario, causing confusing application crashes or stack traces. Some other applications are deployed for server-to-server use cases with user credentials instead of the recommended service account credential, in which case there is no user to periodically reauthenticate. Customers impacted by these scenarios are unable to roll out session controls to any applications as it will cause these apps to work improperly.
This update allows you to add these apps to a trusted list, temporarily exempting the apps from session length constraints, while implementing session controls for all other GCP admin surfaces.

The previous session control settings page in the Admin console

The new session control settings page in the Admin console. Note the new “Exempt trusted apps” checkbox.
Getting started

Admins: This feature will be OFF by default and can be enabled manually using the “Exempt Trusted apps” setting. For more information on how to review the apps currently requiring cloud-platform scopes, and how to add those apps to the Trusted list, visit our Help Center.
End users: There is no end user setting for this feature.

Rollout pace

Rapid and Scheduled Release domains: Full rollout (1–3 days for feature visibility) starting on Monday, November 23, 2020

Availability

Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits, and Cloud Identity customers

Resources

View richer information about coworkers directly within the Gmail side panel

2020년 11월 23일 월요일

What’s changing You can now find additional information about people within your organization, your Contacts, and people who email you in the Gmail side panel. This includes:

Contact information, such as phone number and email address,
Team and manager,
Office and desk location,
Whether you’ve received email from them before, and more.

Additional information will appear in the Gmail side panel.

You can also add people to your contacts and send them an email or message.
Who’s impacted Admins and end users
Why you’d use it This feature expands upon information you can already view when hovering over a person’s name in Gmail. In the side panel, you can learn more about who the person you’re collaborating with is, what team they’re on, and whether you’ve interacted with them before. We hope this feature makes collaboration and connecting with key stakeholders easier.
Additional details To maximize this feature, it’s helpful to have user data fully populated across Google Workspace apps. Workspace admins can populate this data in a few locations:

Getting started

Admins: There is no admin control for this feature. Visit the Help Center to learn more about adding information to a user’s Directory profile.
End users: There is no end user setting for this feature. Click “More info” while hovering over a user’s information card, or select the Contacts icon in the side panel. Visit the Help Center to learn more about using Google products side by side.

Rollout pace

Rapid Release and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on November 23, 2020

Availability

Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits
Available to users with personal Google Accounts

Resources

Bringing breakout rooms in Google Meet to more Google Workspace customers

2020년 11월 19일 목요일

Quick launch summaryLast month, we launched breakout rooms in Google Meet to G Suite Enterprise for Education customers. We’re now making breakout rooms available to Google Workspace, Essentials, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus customers, as well as G Suite Business and Enterprise for Education customers.
In addition, we’re introducing the following new features to improve your experience in breakout rooms:

Ask for help: Participants can ask for help when they are in a breakout room, and the moderator can see the request from the moderator panel and join the breakout room.
Timer/countdown: The moderator can set up a timer for a breakout session. Participants will see a banner to keep track of how much more time they have in the breakout room. They’ll also be alerted when there are 30 seconds left so that they can wrap up the discussion and, when time is up, participants will be prompted to go back to the main call.
Additional supported participants: Dial-in phone participants can now be assigned to breakout rooms. Starting in two weeks, anonymous users will also be able to be added to breakout rooms.

Getting started

Admins: There is no admin control for this feature.
End users: This feature will be available by default. Visit the Help Center to learn more about using breakout rooms in Meet.

Rollout pace

Rapid Release and Scheduled Release domains: This feature is available now for all users.

Availability

Available to Workspace Essentials, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Business and Enterprise for Education customers
Not available to Workspace Business Starter, as well as G Suite Basic, Education, and Nonprofits customers

Resources

Roadmap

This feature was listed as an upcoming release.

Virtually raise your hand to ask a question in Google Meet

2020년 11월 17일 화요일

Quick launch summaryVideo meeting participants can now let you know if they have a question or indicate that they would like to speak by raising their hand in Meet. In large meetings, this helps to increase participation while not disrupting the flow of the conversation and helps to prevent people from interrupting one another.
To raise your hand in Meet, click on the “Raise Hand” button on the bottom bar during the meeting. Once the button is pressed, it will change to a “Lower Hand” button, which can be clicked to lower your hand.

Raise and lower your hand in Meet

When a participant raises their hand, the meeting’s moderator will see a hand icon in their video preview. If the moderator is presenting in another tab, they’ll get a sound notification when someone raises their hand.
The moderator will also be able to see all raised hands in the order they were raised in the meeting participant list panel to help them address questions accordingly. The moderator can lower a specific person’s hand or lower all hands.

Moderator view of raised hands

Getting started

Admins: There is no admin control for this feature.
End users: This feature will be ON by default. Visit the Help Center to learn more about using hand raising in Meet.

Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on November 17, 2020

Availability

Available to Workspace Essentials, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Enterprise Plus well as G Suite Business, Education, Enterprise for Education, and Nonprofits customers
Not available to Workspace Business Starter as well as G Suite Basic customers. Not available to users with personal Google Accounts

Resources

Google Help: Hand Raising with Google Meet

Roadmap

This feature was listed as an upcoming release.

Support for multiple Exchange endpoints on Google Calendar

2020년 11월 17일 화요일

What’s changingWe’re enabling support for multiple Microsoft Exchange endpoints so Google Calendar users can view calendar availability for Exchange users across multiple Exchange environments within Calendar Interop. Calendar Interop is a feature that lets you sync events and availability between Google Calendar and Exchange (both on-premises and Exchange Online).Who’s impactedAdmins and end usersWhy you’d use itIf your organization has multiple subsidiaries, or if you want to share calendar availability between trusted external partners, you can now add their Exchange server endpoint as an additional endpoint in the Calendar Interop tool. Each new endpoint must have a unique domain.Getting started

Admins: The new setting update can be found in the Admin console at Apps > Workspace > Calendar > Calendar Interop management. Visit our Help Center to learn more about setting up Exchange calendar availability sharing in the Admin console.
End users: Once an additional Exchange endpoint is added, end users should be able to view calendar availability within a few hours.

Rollout pace

Rapid and Scheduled Release domains: Full rollout (1–3 days for feature visibility) starting on November 17, 2020

Availability

Available to Workspace, Business Starter, Business Standard, Business Plus, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, and Enterprise for Education customers
Not available to Workspace Essentials, Enterprise Essentials, as well as G Suite Nonprofits customers

Resources

Google Workspace Admin Help: Allow Calendar users to see Exchange availability data

Pin conversations in Google Chat

2020년 11월 12일 목요일

Quick launch summaryYou can now pin a direct message or a room in Google Chat. This keeps that conversation at the top of your list view in Chat in Gmail. You can access pinned conversations from the left-hand navigation menu, making them quick and easy to find.

Getting started

Admins: There is no admin control for this feature.
End users: Visit the Help Center to learn more about pinning people and rooms in Chat.

Rollout pace

Rapid Release and Scheduled Release domains: Full rollout (1–3 days for feature visibility) starting on November 12, 2020

Availability

Available to Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers

Resources

Google Help: Pin a conversation

Schedule Google Calendar events from Google Chat

2020년 11월 12일 목요일

Quick launch summaryYou can now schedule meetings in Calendar directly from Chat conversations. You’ll see a new icon in the conversation’s compose bar.

Clicking on the icon will start a draft calendar event with the attendees from the chat. You can then customize the invite (including attendees) before sending it to guests.
On mobile, the draft event will open in the Calendar app.

On the web, the draft event will open in the side panel.

This feature is currently rolling out to Chat in the Android Gmail app as well as the Chat Android mobile app and will begin rolling out to the Chat in Gmail on the web and Chat iOS app in the coming weeks.
Getting started

Admins: This feature will be ON by default for all domains with Calendar enabled.
End users: There is no end user setting for this feature.

Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on November 12, 2020

Availability

Available to Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers

View your personal and work calendars together on Google Calendar with Android 11 work profile

2020년 11월 11일 수요일

What’s changingIn Google Calendar, when you’re using a work profile on a device with Android 11 and up, you can now see your personal and work calendars together.
Who’s impactedAdmins and end users
Why you’d use itAndroid work profile makes it easy to separate your work and personal data on the same device. When it comes to your calendar events, however, it’s useful to be able to manage both work and personal events in a single place. That’s why we’ve added support for viewing your personal calendars in your work Calendar app. We’ve leveraged a new secure mechanism provided by Android 11 to continue to store personal and work calendar data separately with the same work profile privacy protection.
Additional detailsBoth admins and users must enable this feature before the experience will become available on a user’s work Calendar app.
Once enabled, you’ll be able to view your personal calendars alongside your work calendars in the work Calendar app, and quickly switch back to your personal Calendar app to make edits. Work events will not be shown on your personal Calendar app. Personal calendars on your work Calendar app will be invisible to coworkers and administrators, unless you share your personal calendars directly with your work account.
Getting startedAdmins: This feature will be OFF by default. Cross-profile permissions can be enabled at the Google Workspace app level. Please reach out to your Enterprise Mobility Management (EMM) provider to learn how. This setting is usually available on the Admin console provided by your EMM provider.
End users: If your organization allows it, you can enable the work Calendar app to display your personal calendars from the personal Calendar app. See the Help Center for instructions.
Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on November 11, 2020

Availability

Available to Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits

Resources

Google Help: Add personal calendars to work Calendar app (for Android work profile)
Keyword: Championing employee privacy, productivity with Android 11

Changes to Google Workspace storage policies starting June 1, 2021

2020년 11월 11일 수요일

What’s changingIn 2021, we’ll make some changes to the way we store Google Photos, Docs, Sheets, Slides, Drawings, Forms, and Jamboard content that may impact your domain. Please see below for more details.
Google PhotosStarting June 1, 2021, any new photos or videos uploaded to Google Photos or Google Drive in High quality will count toward the storage limits for users in your domain. Currently, only photos and videos uploaded in Original quality count toward storage quotas. Please note that any photos or videos uploaded in High quality prior to June 1, 2021, will not be impacted by this change and will not count toward storage limits.
Google Docs, Sheets, Slides, Drawings, Forms, and JamboardStarting June 1, 2021, any newly created Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard files will also count toward the storage limits for users in your domain. Existing files within these products will not count toward storage, unless they’re modified on or after June 1, 2021.
Who’s impactedAdmins and end users. Storage limits differ across Google Workspace and G Suite editions, but we estimate that the majority of users will not be affected by these changes. See “Getting Started” below for more information on determining how much storage each user in your organization is allotted.
Why it’s importantOver the past decade, Gmail, Google Drive, and Google Photos have helped billions of people securely store and manage their emails, documents, photos, videos and more. Today, people are uploading more content than ever before—in fact, more than 4.3 million GB are added across Gmail, Drive, and Photos every day. These changes to our storage policy are necessary to provide our users with a great experience and to keep pace with the growing demand.
Getting started

Rollout pace

Rapid Release and Scheduled Release domains: These policies will go into effect on June 1, 2021.

Availability

These changes will apply to all customers with Google Workspace and G Suite licenses.

Resources

Custom roles now available in new Groups

2020년 11월 10일 화요일

Quick launch summary Permissions in Google Groups help control who can view, post, and moderate content in your groups, as well as determine who can manage members and other group settings. You can assign a set of permissions to users in your groups using roles—roles available by default include owner, manager, and member.

With this launch, you can now create a custom role that allows admins to assign a specific set of viewing, posting, and moderation permissions for users within a given group. By adding this to new Groups, we hope to make it quicker and easier to manage group permissions at scale while ensuring all users have the right permissions for your groups.

Note that custom roles were previously available in classic Groups. All custom roles created in classic Groups will continue to work and be available to use in new Groups as well.

Getting started

Rollout pace

Rapid Release and Scheduled Release domains: Full rollout (1–3 days for feature visibility) starting on November 10, 2020

Availability

Available to Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers

Resources

Rooms in Google Chat to be unthreaded by default starting November 16

2020년 11월 5일 목요일

Quick launch summaryStarting November 16, 2020, new rooms created in Google Chat will be unthreaded by default.
Today, conversations in rooms must be grouped into threads. This change introduces a simpler type of conversation, without threads—giving you greater flexibility in your discussions.
With the change later this month, when you create a new room, conversations will not use threads unless you turn on threading. (Note that you cannot change whether a room is threaded or unthreaded after it’s created.)

Additionally, unlike in threaded rooms, in unthreaded rooms you can toggle history on and off. A room history setting is available in the Admin console that allows admins to decide the default history setting for rooms within their organization that support the toggle.
Your existing rooms won't change—you can continue to participate in threaded rooms and create more.
Getting started

Rollout pace

Rapid and Scheduled Release domains: Full rollout (1-3 days for feature visibility) starting on November 16, 2020

Availability

Available to Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers

Resources

Accept knocks in bulk in Google Meet

2020년 11월 4일 수요일

Quick launch summary You can now accept all pending knocks in bulk in Google Meet. Admitting participants or students all at once helps limit interruptions during the video call. Note, only the meeting organizer can see or approve requests to join a meeting.

Admit all participants at once in MeetGetting started

Admins: There is no admin control for this feature.
End users: This feature will be available by default for the meeting organizer. Visit the Help Center to learn more about adding or removing people from a Google Meet video call.

Rollout pace

Rapid Release domains: Gradual rollout (up to 15 days for feature visibility) starting on November 4, 2020
Scheduled Release domains: Extended rollout (potentially longer than15 days for feature visibility) starting on November 16, 2020

Availability

Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers and users with personal Google Accounts

Resources

Google Help: Add or remove people from a Google Meet video call

Introducing two BeyondCorp Alliance partner integrations for improved context-aware access

2020년 11월 2일 월요일

What’s changing We’re announcing new integrations with our BeyondCorp Alliance partners Check Point and Lookout. The integrations, initially available in beta, are built using the Devices API and enable customers to use third party signals in context-aware access decisions.

Who’s impactedAdmins

Why it’s important In the BeyondCorp security model, device inventory, state, and security posture are central to making context-aware access decisions. So far our context-aware access solution obtained these signals from first party (i.e. Google) sources, such as Endpoint Verification. However our vision has always been to help customers to fully leverage their existing investments in security tools and controls, add key functionality and signals to Google’s context-aware access to achieve superior access control security posture for our customers. The BeyondCorp Alliance is a group of partners that share our Zero Trust vision and who are committed to working with us to help our joint customers make it a reality.

Today, we are excited to announce the first integrations (in beta) with our BeyondCorp Alliance partners Check Point and Lookout, to use third party signals in our context-aware access decisions. For example, the mobile threat defence system might detect malware on the device and notify Google about a reduced security assurance, and customer-defined access rules can reduce the level of access allowed from such devices, without impacting access for that user from other devices or for other users. The integrations are built using the new Devices API we announced earlier this year. The API was designed to be used by partners in the BeyondCorp Alliance to add device security metadata, and also by customers to manage their device fleet.

Getting started

Rollout pace

Rapid and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on November 2, 2020

Availability

Available to Enterprise Plus, Enterprise for Education, and Cloud Identity Premium customers
Not available to Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, and Enterprise Standard, as well as G Suite Basic, Business, Education, and Nonprofits customers

Resources

Google for Education transformation reports window open, availability expanded worldwide

2020년 11월 2일 월요일

What’s changing Google for Education transformation reports are now available for K-12 G Suite for Education and G Suite Enterprise for Education customers worldwide, at no additional cost. Note that transformation reports are only available in English at this time.
The next reporting window will open on November 2, 2020. See below for more information on generating your transformation report.

Who’s impacted

Admins

Why you’d use itThe transformation report is a free tool designed to help quantify an organization’s Google for Education implementation across our products and programs. Semester-based reports track usage trends over time and make it easy to understand how your organization is using G Suite, Chromebooks, and progressing through Certification and Transformation programs.
Based on survey responses and usage information, you’ll receive tailored recommendations and resources from Google for Education to help you drive more impact across your organization.
To learn more about Google for Education transformation reports, see here. For a list of frequently asked questions, see here.

Additional details November 2020 survey window G Suite for Education and G Suite Enterprise for Education super admins must log in to the transformation report tool between November 2nd and November 20th to generate their report.
If you log in within that time frame, but don’t take or share the survey, you’ll still receive a report—it will simply lack a valuable section of survey data, recommended next steps, and resources.

Gather additional feedback from your users Super admins can share the transformation survey with key members of their leadership team to gather feedback on how their organization is doing in seven key areas.
We created this email template for you to copy and paste when sharing the survey link with your team (see “Who should fill out the survey?” and “How can I communicate the value of the survey to my team?”).

Getting started

Admins:

Log in to the transformation tool and click “Start Survey” (it should take about 15 minutes).
Click “Share Survey” to copy a survey link to send to key members of your leadership team using this email template.
On December 2, 2020, log in to g.co/edutransformationreport to access your custom transformation report

End users: No action required.

Rollout pace

Rapid and Scheduled Release domains: Transformation reports are available now for all users.

Availability

Available to K-12 Education and Enterprise for Education customers
Not available to Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Enterprise Plus, and Nonprofits customers

Resources

Google for Education: Transformation Report

Replace your background in Google Meet

2020년 10월 30일 금요일

What’s changingYou can now replace your background with an image in Google Meet. You can either use Google’s hand-picked images, which include office spaces, landscapes, and abstract backgrounds, or upload your own image.

Who’s impacted
End users
Why you’d use it
Custom backgrounds can help you show more of your personality, as well as help hide your surroundings.
Additional detailsWe recently launched the ability to filter out disruptive background noise and blur your background in Google Meet. Together, these features reduce audio and visual distractions, and help ensure more productive meetings.
Virtual backgrounds work directly within your browser and do not require an extension or any additional software. At launch, they’ll work on ChromeOS and on the Chrome browser on Windows and Mac desktop devices. Support on Meet mobile apps will be coming soon; we’ll announce on the Google Workspace Updates blog when they become available.
Getting startedAdmins: At launch, there will be no admin control for this feature. Admin controls to select which organizational units can use custom and preset backgrounds for meetings they organize will be introduced later this year. We’ll announce on the Google Workspace Updates blog when they’re available.
End users: This feature is OFF by default. Visit our Help Center to learn more about how to change your background on Google Meet.

Rollout pace

Availability

Available to Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers
Available to users with personal Google accounts
Selecting your own picture is not available to participants of meetings organized by Education and Enterprise for Education customers

Resources

Google Help: Change your background in a video meeting
Google AI Blog: Background Features in Google Meet, powered by Web ML

Roadmap

This feature was listed as an upcoming release.

Set your status as away in Google Chat in Gmail

2020년 10월 29일 목요일

Quick launch summaryYou can now set yourself as “away” in Chat in Gmail.
When you set your status to away, you will show as offline to others, even when you’re active, helping you to focus solely on your work uninterrupted.

New presence menu in Gmail

Set your status as away on Gmail mobile apps

For domains that still use chat in classic Hangouts, disabling the “Show when you were last active” setting will now show you as away in Chat.
This feature is rolling out to Gmail on the web and the Gmail iOS app. It will be coming soon to the Gmail app on Android. We will post on the Google Workspace Updates blog when this rollout begins.
Getting started

Rollout pace

Availability

Available to Workspace Business Starter, Business Standard, Business Plus, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers
Not available to Workspace Essentials and Enterprise Essentials customers

Resources

Google Help: Change your Gmail availability & status

Office editing mode is now the default editing mode for Office files in Drive on the web

2020년 10월 27일 화요일

What’s changing We’re changing the default editing mode for Microsoft Office files in Google Drive on the web. Now, when you double-click on an Office file, it will open directly in Office editing mode.
Previously, double clicking would open a preview of the document, from which users could choose whether to open in Office editing mode or download the file. You can still use the preview mode by right clicking the file and clicking "Preview,” or by pressing ‘P’ on the keyboard while double clicking the file.

Who’s impacted End users

Why it’s important This change makes it quicker to open and start editing documents. Users can directly edit, comment, and collaborate on Office files using the familiar interface of Google Docs, Sheets, and Slides, with changes automatically saved to the file in its existing Office format.

Additional details Note that:

This change will apply to all compatible Office file types, including .docx, .doc, .ppt, .pptx, .xls, .xlsx, .xlsm
Password protected Office files will not open directly in Office editing mode. These files will continue to open in Preview mode.
If the “Office Editing for Docs, Sheets & Slides” Chrome extension is installed, we will redirect to the extension and not to Docs, Sheets, or Slides. This is the same as if you select “Open with” today.

Getting started

Rollout pace

Availability

Available to Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers, and users with personal Google Accounts

Resources

Google Help: Work with Office files

Enhanced Support for Google Workspace now available

2020년 10월 27일 화요일

What’s changing We recently announced that G Suite is now Google Workspace: everything you need to get anything done, all in one place.

As part of our effort to tailor offerings to meet distinct customer needs, we’re expanding our Customer Care portfolio to include a new level of service: Enhanced Support. Designed for customers who need fast, advanced, and complete support, it offers accelerated response times, advanced product knowledge and Third-Party Technology Support. Enhanced Support is included with Enterprise Essentials, Enterprise Standard, and Enterprise Plus editions.

Customers can contact sales for more details on purchasing Enhanced Support separately.

Who’s impacted Admins

Why you’d use it Enhanced Support offers:

An accelerated Support experience, available 24/7. For Priority 1 cases, customers can expect a first meaningful response within one hour; for Priority 2 cases, they can expect a response in four hours.
Intelligent triaging. This ensures that cases are routed directly to technical experts who have advanced product knowledge and training, as well as additional tools to provide complete support.
Third-Party Technology Support: Enhanced Support can help customers leverage the many third-party integrations available on Google Workspace. This includes, assistance with application set-up, configuration, and troubleshooting.

Additional details There are now three levels of service available to customers. Each has a different combination of speed and services based on business needs:

Standard Support: Included with Business Starter, Business Standard, and Business Plus editions, Standard Support offers 24/7 technical support, with a four-hour response time for the highest priority cases.
Enhanced Support: Our new offering, Enhanced Support comes with faster support (a one-hour response time), intelligent triaging, and Third-Party Technology Support.
Premium Support: Launched earlier this year, Premium Support offers the fastest response time, 15 minutes for P1 cases, a named Technical Account Manager, and additional support functions.

To learn more about our Support offerings, see our Customer Care portfolio.
Coming in 2021, a support API will be available for Enhanced and Premium Support customers. With the API, you’ll be able to create and manage support cases on a single platform. Stay tuned to the Google Workspace Updates blog for information when this launches.

Getting started

Admins: Enhanced Support is included with Enterprise Essentials, Enterprise Standard, and Enterprise Plus Editions. It is available for purchase by Business Standard and Business Plus customers.

Availability

Included with Enterprise Essentials, Enterprise Standard, and Enterprise Plus editions
Available as an upgrade for Business Standard and Business Plus editions

Resources

Google Workspace Customer Care offerings

Updates

Customize text style and appearance in Google Sites

New comment interface for Google Drive, Docs, Sheets, and Slides rolling out to more devices

Improvements to PDFs imported to Google Docs

Changes to Google Chat group conversations and classic Hangouts coming December 3, 2020

Improving Google Meet attendance reports and making them available to more customers

Office editing on iOS brings Google Workspace collaboration to Microsoft Office files

Make specific applications exempt from session length policy

View richer information about coworkers directly within the Gmail side panel

Bringing breakout rooms in Google Meet to more Google Workspace customers

Virtually raise your hand to ask a question in Google Meet

Support for multiple Exchange endpoints on Google Calendar

Pin conversations in Google Chat

Schedule Google Calendar events from Google Chat

View your personal and work calendars together on Google Calendar with Android 11 work profile

Changes to Google Workspace storage policies starting June 1, 2021

Custom roles now available in new Groups

Rooms in Google Chat to be unthreaded by default starting November 16

Accept knocks in bulk in Google Meet

Introducing two BeyondCorp Alliance partner integrations for improved context-aware access

Google for Education transformation reports window open, availability expanded worldwide

Replace your background in Google Meet

Set your status as away in Google Chat in Gmail

Office editing mode is now the default editing mode for Office files in Drive on the web

Enhanced Support for Google Workspace now available

Filter by product

Filter by date

Subscribe by email

Subscribe by feed

Localized Google Workspace Updates

Useful Links

Join the official community for Google Workspace administrators

Learn about more Google Workspace launches

View active Google Workspace Beta Programs