June 1, 2021
Introducing gentle quality notifications with tailored recommendations and quick actions
What’s changing
- Gentle notifications: When Meet detects a performance issue that is impacting call quality, you’ll see a notification bubble describing the issue and a red dot on the “More options” menu. From the “More options” menu, users can select “Troubleshooting & help” to find more information on the issue and troubleshooting guidance.
- Tailored troubleshooting recommendations: Based on the detected performance issue, users will now see personalized suggestions on how to improve the quality of their call. This can be useful in situations where decreases in available processing resources are impacting call quality, such as your device automatically lowering CPU speed to extend battery life.
- Quick actions: You’ll also see one-click changes, which can quickly reduce Meet resource consumption. These can include switching settings to use less CPU or network bandwidth, or adding closed captions to assist with understanding audio.
Who’s impacted
Why it matters
- Battery level,
- Bandwidth and network connection,
- Whether a user is presenting, and more.
Getting started
- Admins: There is no admin action required.
- End users: Visit the Help Center to learn more about troubleshooting video and audio quality in a meeting.
Rollout pace
- Rapid and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on June 1, 2021
Availability
- Available to all Google Workspace customers, as well as G Suite Basic and Business customers