Wednesday, May 18, 2022

New and updated third-party DevOps integrations for Google Chat, including PagerDuty

What’s changing

We’re introducing and updating a variety of additional DevOps integrations, which will allow you to take action on common workflows directly in Google Chat: 

  • Apps such as Google Cloud Build, Asana, GitHub, Jenkins and more, have been updated with new functionality: 
    • Using Slash commands for quick actions such as creating a new Asana task or triggering a build in Jenkins or Google Cloud Build. 
    • Ability to use Dialogs for important flows such as setting up the app, or entering detailed info such as creating a GitHub issue. 
  • Operations and incident response professionals can use the new PagerDuty integration to take action on PagerDuty incidents from Chat. From Chat, you’ll be able to: 
  • Receive notifications of PagerDuty incidents right from Google Chat. 
  • Take action, including acknowledging and resolving incidents without leaving the conversation. 



You can find these integrations and a complete list of other Google-developed Chat apps here


Who’s impacted 

Admins and end users 


Why you’d use them 

We hope these additional third-party integrations within Chat help you collaborate and get work done faster by eliminating the need to switch between various apps and browser tabs. 


Additional details 

We plan to introduce the ability to create dedicated spaces to collaborate with teammates on important incidents to resolve them quickly, with the right people. We will provide an update on the Workspace Updates blog when that functionality becomes available. 


Getting started 


Rollout pace 


Availability 

  • Available to Google Workspace customers, as well as legacy G Suite Basic and Business customers 

Resources