December 6, 2023
Manage conversations by muting notifications in Google Chat
What’s changing
We’re introducing a new mute/unmute option in Google Chat to assist you in prioritizing and managing your messages. This is the latest feature within the recently announced enhanced Chat experience that helps you increase concentration, eliminate distractions and ultimately focus on the most important conversations.
Muted conversations will not send push notifications, will not appear in home, and will also be visually deprioritized by being moved to the bottom of each conversation section. Notification badges will still apply to muted conversations when there are new @ mentions for you or everyone in the conversation.
Who’s impacted
End users
Why you’d use it
This update is particularly useful for those who feel overwhelmed by numerous, highly active conversations as they now have an option to tune out the extra noise, protect their time for heads-down individual work and focus on the most important communication.
Additional details
Unmuting a conversation undoes the visual deprioritization applied to the conversation and the notification settings prior to muting will re-apply to the communication.
Getting started
- Admins: There is no admin control for this feature.
- End users:
- To mute a notification:
- Click on the three dot menu in the left hand panel of any conversation
- Select mute option
- Alternatively open the notification setting of any conversation and check the mute option
- To unmute a conversation:
- Click on the three dot menu in the left hand panel of any conversation
- Select unmute option
- Alternatively open the notification setting of any conversation and uncheck the mute option
- Visit the Help Center to learn more about muting conversations in Google Chat.
Rollout pace
Web:
- Rapid Release domains: Gradual rollout (up to 15 days for feature visibility) starting on December 6, 2023
- Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on December 18, 2023
- Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on November 28, 2023
Availability
- Available to all Google Workspace customers and users with personal Google Accounts