Update
[October 11, 2024] We have completely rolled back this feature for Workspace Customers while we evaluate performance and quality. We will provide an update once rollout resumes. Please note, this experience is still available for users with personal Google accounts.
What’s changing
We’re making it easier to respond to emails in the Gmail app on your Android device with a new quick reply experience.
Previously, there were only options to Reply, Reply all or Forward a message when in the conversation view of an email on your Gmail app. Upon selecting one of those options, you’d be directed to a full screen compose view to send your reply.
Starting today, you can reply to emails directly from the bottom of the conversation, without opening a new screen, making it easier to reference the email you’re replying to. We know this new option is best for quick, lightweight responses, so for longer, more formal responses, you can simply expand the text box to access more formatting options.
Additional details
This feature will be available on iOS devices later this year.
Getting started
- Admins: There is no admin control for this feature.
- End users: Using the Gmail app on your Android device, open an email > click into the text box at the bottom > type your reply > tap the send icon. Clicking the “Expand to full screen” icon allows you to switch to the full screen compose view. Visit the Help Center to learn more about replying to messages in Gmail.
Rollout pace
Workspace Customers:
- Rapid Release and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on TBD
Users with personal Google accounts and Workspace Individual Subscribers:
- This feature is available now.
Availability
- Available to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts
- Note: Individuals who are testing gen AI features in Workspace Labs will not immediately get access to this new quick reply experience.