August 7, 2020
Ring groups in Google Voice now generally available
What’s changing
Who’s impacted
Why you’d use it
Additional details
- Simultaneous or random order call routing
- Who in the ring group can make outbound calls and use the ring group number(s) as caller ID
- What happens to unanswered calls
- Ring group business hours
Getting started
- Admins: This feature will be OFF by default. Visit the Help Center to learn more about turning ring groups on or off for your organization.
- End users: No action needed.
Rollout pace
- This feature is available now for all users.
Availability
- Available to all G Suite customers with Google Voice standard and premier licenses.
Resources
Roadmap
- This feature was listed as an upcoming G Suite release.